622bt's Privacy Policy
A transparent overview of every step in how your personal information is collected, stored, and used on the 622bt platform — because your trust matters to us.
This Privacy Policy ("Policy") is issued on behalf of the 622bt platform ("we", "our", "platform") and clearly explains our commitment and procedures regarding the collection, use, storage, and protection of users' ("you", "your") personal information. By using the 622bt website or services, you are considered to have agreed to the terms of this Policy.
Scope of Data Collection
622bt collects certain personal information in order to provide its services. This information is collected directly from you or gathered automatically while you use the platform.
1.1 Directly Collected Information
When you create an account or use the services, the following information may be collected:
- Full name and date of birth (for age verification — services are available only to those aged 21 and above)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Financial information — such as bKash, Nagad, or Rocket numbers; bank account details (for transaction processing)
- Address and location information (where applicable)
- Information provided when contacting customer support
1.2 Automatically Collected Information
Technical information collected automatically while using the platform includes:
- IP address and device identifier information
- Browser type, operating system, and device type
- User activity logs — page visits, clicks, and session duration
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity
Purpose of Data Use
622bt uses the collected information for the following legitimate purposes. We ensure that every use of data has a clear and fair basis:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To process gaming, betting, and financial transactions — via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your issues via 24/7 live chat and email.
- Fraud Prevention: To detect and prevent illegal activity and maintain platform security.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: To enhance your experience and plan new features.
- Communications: To send important updates, security alerts, or account-related notifications.
- Responsible Gaming: To analyze playing patterns, identify problematic behavior, and provide support.
Data Sharing and Disclosure
622bt may share your information in the following limited circumstances and with specific parties:
3.1 Service Provider Partners
Information may be shared with trusted technology providers to deliver essential services such as payment processing (bKash, Nagad, Rocket, bank), technical support, and security verification. These partners are required to use the information only for the specified purpose.
3.2 Legal Obligations
We may be legally required to disclose information under a court order, regulatory authority directive, or other valid legal process.
3.3 Fraud and Security
Information may be shared with the relevant authorities when cooperation is needed to prevent money laundering, fraud, or other illegal activity.
3.4 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties, though the terms of this Policy will remain in effect.
Your information will not be shared for any purpose beyond those stated above without your explicit consent.
Data Protection and Security
622bt adopts industry-leading technical and organizational measures to protect your information. Our security infrastructure includes:
- SSL/TLS encryption — every data transmission is handled through a secure channel
- Strong password hashing and multi-factor authentication
- Regular security audits and vulnerability assessments
- Access controls — only authorized personnel have access to specific data
- Firewalls and intrusion detection systems
- Regular backups and disaster recovery planning
- Rapid response procedures in the event of a data breach
However, it is not possible to guarantee 100% security for data transmitted over the internet. We take the utmost precautions and act quickly in response to any security incident.
Data Retention Period
622bt retains your information for as long as it is necessary to provide services, meet legal obligations, or serve legitimate business purposes.
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period based on legal and regulatory requirements.
- Financial Records: Financial transaction data is retained for the legally required period.
- Marketing Consent: If you withdraw consent, marketing communications are stopped and the relevant data is deleted.
Once the designated retention period ends, data is securely deleted or anonymized.
Your Rights
You have the following rights regarding your own information on the 622bt platform:
6.1 Right to Access
You have the right to know what information we hold about you. Send a request to [email protected] and we will provide you with the details of your information.
6.2 Right to Rectification
If your account contains incorrect or incomplete information, you have the right to have it corrected. This can be done through your account settings or via customer support.
6.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate interests.
6.4 Right to Object to Processing
You have the right to object to the processing of your information for marketing communications or other non-essential purposes.
6.5 Right to Portability
You may request to receive your information in a structured and commonly usable format.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 622bt website. Cookies are small data files stored in your browser.
7.1 Types of Cookies
- Essential Cookies: Required for login sessions, security, and the basic functionality of the platform.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand platform performance and usage patterns.
7.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling certain essential cookies may prevent you from using some platform features.
Protection of Minors' Data
622bt provides services only to those aged 21 and above. We do not knowingly collect information from minors.
We conduct an age verification process during account registration. If we become aware that a minor's information has been collected by mistake, that information will be promptly deleted and the associated account will be closed.
If you suspect that a minor is using 622bt, please notify us immediately at [email protected].
International Data Transfers
Your information may be stored or processed outside Bangladesh as required for service operations. For any international data transfer, we ensure that:
- The receiving party maintains adequate data protection measures
- Appropriate contractual safeguards are in place
- The transfer is consistent with this Policy
We are always committed to maintaining the highest standards of protection for your information, wherever it is stored or processed.
Third-Party Services and Links
The 622bt platform is integrated with third-party payment services — such as bKash, Nagad, and Rocket. These services have their own privacy policies, which can be found on their respective platforms.
622bt is not responsible for how your information is used on third-party platforms. You are advised to read their privacy policies before using third-party services.
Policy Changes and Updates
622bt reserves the right to change or update this Privacy Policy at any time. When changes are made:
- The updated Policy will be published on this page and the "Last Updated" date will change.
- For significant changes, we will notify you by email.
- Continued use of the platform after changes have been made will be considered your acceptance of the updated Policy.
We recommend that you visit this page regularly and stay informed of any changes.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
- Email: [email protected] (for data protection requests, use the subject line "Privacy Request")
- Live Chat: Available 24/7 — in both Bengali and English
We will do our best to respond as quickly as possible after receiving your request. Complex requests may take additional time, and we will keep you informed in such cases.